| Accommodation Terms & Conditions
Please read the following terms and
conditions carefully before making a reservation as any reservation
you make with the Seven Stars Inn represents a legally
binding contract between you and the hotel and incorporates the
following terms and conditions.
Cancellations
Standard
Reservations
In the event of non arrival or late cancellation (cancellations after
12:00pm the day before arrival) we reserve the right to charge a
cancellation fee equivalent to the first nights room charge per room
booked as shown on the confirmation. Standard reservations are all
reservations made at our standard bed and breakfast rate where no
deposit has been charged at the time of booking. Standard bookings
exclude all late booking discounted rates, special offers, or peak
rate reservations for which a deposit has been charged.
Late
Booking Discounted Rate / Peak Rate / Special Offer Reservations
Late Booking Discounted Rate: All
discounted rates are chargeable at the time of booking and are
non-refundable under any circumstances.
Peak
Rates: At certain peak rate times of the year
we require a deposit to be paid at the time of booking. This
deposit is non refundable on cancellation and non transferable
under any circumstances. If you have paid a deposit and wish
someone else to use the room, you must cancel the reservation
and rebook the room at which time a second deposit will be
charged. Amendments to peak rate bookings are at the proprietor's
discretion and a amendment fee may be charged. Any such fee
will be confirmed with the customer first.
Special
Offers: Special offers are chargeable at the
time of booking and are non-refundable under any circumstances
unless stated on the reservation confirmation. If cancellations
are allowed, the policy will be shown on the reservation
confirmation.
Credit
Cards
At the time of booking we require a valid credit card to secure bookings
and reserve the right to charge the card for cancellations falling
outside the permitted time scales, as detailed above. By entering
into this contract you are authorising us to make the above charges,
and any additional charges for breach of our no smoking policy, damage
or lost keys to the card without any additional consent being required.
Prices & Minimum
Stays
Room rates are variable throughout the year. Please contact us for
a room quote if you wish to make a reservation. Single night bookings
are not accepted at peak rate times.
Single occupancy
is charged at a reduced rate during our standard season, however
during peak rate times there is no single occupancy allowance
and all rooms are charged at full rate.
Opening
Times
Please note that the hotel closes at 11:30pm Monday to Saturday and
11:00pm on Sunday. If access to rooms is required after these times
please arrange on arrival, however please note that we do not provide
any night porter service and therefore we can not provide access
to rooms after midnight.
Breakfast is
served 7:00am to 9:00am Monday to Friday and 8:00am to 9:30am
on Saturday and Sunday.
Please note
we reserve the right to change opening times at any time of the
year at our discretion.
Check
In and Check Out Times
Rooms are available from 2:00pm and departure time is 11:00am. If
you intend to arrive after 9:00 pm please let us know as soon as
possible so that we can hold the reservation for you. Please note
that we can not accept arrivals after 11:00pm Monday to Saturday,
and 10:30pm on a Sunday.
All guests
are required to present a valid credit card on arrival. If the
guest does not have a valid credit card the room must be paid
for with cash in full on arrival. In addition we will also require
a cash deposit equivalent to one night's stay which will be refunded
on departure after a room check. In the event of a guest not
presenting a valid credit card on arrival they will not be permitted
to charge drinks or food to their room during the stay.
Non-Smoking
Policy
For health and safety reasons and for the comfort of other guests
we operate a strict no smoking policy throughout the building, including
all guest bedrooms. Any bedrooms tainted by residual tobacco odours
will be specially cleaned and aired over a 24-hour period and all
charges resulting from this, both actual and loss of business (at
prevailing B&B rates - minimum £50.00) will be charged to the
credit card given to secure the booking. In this event your credit
card will be charged without prior consent being required.
Keys
Bedroom keys must be left at reception each time you leave the building.
This is a health and safety requirement so that we can account
for who is in the building in case of evacuation. We reserve
the right to charge £10.00 to replace any keys lost by guests.
In this event your credit card will be charged without prior
consent being required.
Damage
We reserve the right to charge for the replacement, cleaning or repair
of any item(s) belonging to the hotel, or the fabric of the hotel
itself, damaged either wilfully or because reasonable precautions
have not been taken. In this event your credit card will charged
without prior consent being required against invoice(s) that
will be provided for the costs incurred.
Pets
Unfortunately we can not allow pets (including dogs) in any of our
hotel bedrooms. We welcome well behaved dogs in the bar during
the day, but there is nowhere in the building to leave pets overnight.
Children
We do not currently accept children under the age of 14.
Large
Party Bookings
We
do not normally accept bookings for large partys
who require more than three rooms unless it is in
connection with a function being held in the restaurant.
Dinner,
Bed & Breakfast Packages
Our dinner bed and breakfast packages include a choice of three courses
from our normal a la carte menu (supplements apply to some dishes
from this menu) and full English breakfast. We reserve the right
to change our menus at any time.
External
Wedding Parties & Functions
Please note our opening hours at the top of the page and take
these into consideration if you are attending an external wedding
party or function which may finish late.
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